Betterlife have just called me (less than an hour after I called them) and they are going to send out a new inner tube and battery bracket and a third party are going to call me within 4 working hours (probably tomorrow morning now) to arrange to come out and get everything fitted!
I was thinking it'd be the start of next week at the earliest before they called me but just over half an hour later is incredible!
Hopefully everything will be sorted before the weekend now! Yay!
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