Steve's just come off the phone to Sainsbury's and they said that it's up to the driver each week if they bring the boxes in or not for health and safety reason's.
They are going to contact the store about it and send me a £10 goodwill voucher for next week's shopping.
I'll give them the benefit of the doubt for now, but if it happens again we'll either go back to Tesco or find a different supermarket for our weekly grocery shops.
At least it was all in bags this week. If it hadn't been, we would have both hit the roof at the driver!
Fair do's to Sainsbury's though, they give vouchers for everything from substitutions being more expensive all the way through to things like this.
Not many supermarkets would!