Friday, 10 March 2017

Third time lucky?

Just had an "phone bill overdue" email from O2.

I got straight onto the online chat.

Apparently it's sorted now and I won't be getting anymore emails about the contract that I cancelled just over 12 hours after I got it because it was a contract.

I was told last month that it was cancelled.

I was told on the 8th of this month that it was cancelled.

I've just been told again that it was cancelled and I'm due a refund.

I've just filled in the refund form and the person I spoke to said that it was definitely cancelled this time.

If I get another one like that I'm going to transfer my number to 3.

As far as I'm concerned, everyone gets 3 chances... O2 are on their final chance now!

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