Amy has just phoned back and said that because we haven't filled in a Waste Audit form, they won't collect the second bin until we've filled it in and sent it back, then someone from the household waste team will interview us and we'll take it from there.
So, it's back to asking the bin men to take extra bags of rubbish every fortnight until we've had the assessment.
I've achieved more in the last 30 minutes than Steve has this whole week!
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